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FREQUENTLY ASKED QUESTIONS

  • CAN I PUT YOUR UTENSILS IN THE DISHWASHER?
    To maintain the vibrant colors and quality of the wood, we recommend hand-washing all My Team Cuisine utensils. While they are durable, hand-washing ensures a longer lifespan for your products.
  • CAN I COOK WITH THESE?
    Absolutely! Our utensils are designed to be both functional and decorative. They are perfect for stirring, mixing, and serving your favorite dishes. However, avoid exposing them to extreme heat or moisture for extended periods.
  • WHAT ARE YOUR UTENSILS MADE OF?
    Our utensils are crafted from premium layered birch, designed for both aesthetics and functionality. The vibrant colors are achieved using eco-friendly dyes, making them a unique and high-quality addition to any kitchen.
  • CAN YOU MAKE THE UTENSILS IN MY FAVORITE COLOR?
    Yes, we specialize in custom orders! Whether for corporate gifts, alumni events, or personal collections, we can create utensils in specific colors that match your favorite team, organization, or event theme.
  • CAN I PLACE A BULK ORDER FOR AN EVENT OR BUSINESS?
    Absolutely! We welcome bulk orders for corporate events, alumni groups, and large gatherings. We can help you design the perfect utensil set to suit your needs. Please contact us for pricing, customization, and lead time information.
  • WHAT IS THE LEAD TIME ON CUSTOM ORDERS?
    Custom orders typically require a 4-month lead time to ensure quality craftsmanship.
  • IS THERE A MINIMUM ORDER?
    Yes! A minimum order of 300 utensils across 5 different products is required, totaling 1,500. Please contact us for details on order quantities and pricing.

RETURNS & WARRANTY

All of our products are crafted with quality and craftsmanship in mind. For questions regarding returns or warranties, please review our Terms & Conditions page for detailed information on our policies.

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